Mobily is another leading telecommunications company in Saudi Arabia that offers similar services to stc.com.sa. They provide mobile, internet, and fixed line services to both personal and business customers.

Mobily

Zain is another major telecommunications company in Saudi Arabia that offers a range of services including mobile, internet, and fixed line services. They also cater to both personal and business customers.

Zain

GO is a telecommunications company in Saudi Arabia that offers mobile, internet, and fixed line services. They compete with stc.com.sa in providing communication and connectivity solutions to both personal and business customers.

Etihad Etisalat (GO)

Verizon is a major telecommunications company based in the United States that offers a wide range of services including mobile, internet, and fixed line services. They have a global presence and compete with stc.com.sa in providing communication solutions.

Verizon Communications

Vodafone is a telecommunications company that believes in the power of humanity and technology working together to create a better future. They specialize in mobile and fixed telecommunications and technology.

Vodafone

Orange is a telecommunications company based in France that operates in multiple countries. They offer mobile, internet, and fixed line services and may compete with stc.com.sa in certain international markets.

Orange S.A.

Saudi Arabia

stc.com.sa is a telecommunications company that offers a wide range of services to both personal and business customers. They provide mobile, home, lifestyle, and device services for personal customers, as well as comprehensive business services including mobile, fixed voice, connectivity, internet, satellite, devices and applications, digital and IoT, security, control, capacity, networking, and data services. stc.com.sa also offers wholesale services, investment opportunities, and a dedicated contact page for business inquiries.

stc.com.sa


# Business Overview

stc.com.sa is a telecommunications company that offers a wide range of services to both personal and business customers[^1]. For personal customers, stc.com.sa provides mobile, home, lifestyle, and device services[^2]. These services include mobile packages, home packages, lifestyle applications, and a variety of devices such as smartphones, tablets, and accessories[^2]. stc.com.sa also offers loyalty programs, a platform for customers to submit complaints, and an online shop[^2].

In addition to serving personal customers, stc.com.sa provides comprehensive business services[^2]. These services include mobile, fixed voice, connectivity, internet, satellite, devices and applications, digital and IoT, security, control, capacity, networking, and data services[^2]. stc.com.sa also offers wholesale services, investment opportunities, and a dedicated contact page for business inquiries[^2].

Overall, stc.com.sa is a telecommunications company that caters to both personal and business customers, providing a wide range of services to meet their communication and connectivity needs[^1][^2].

## References
[^1]: [stc Business KSA | Communication and information system solutions](https://www.stc.com.sa/content/stc/sa/en/business/home.html)
[^2]: [stc.com.sa](https://stc.com.sa)

stc.com.sa Business overview


# Product Overview

stc.com.sa offers a comprehensive range of products and services to meet the communication and connectivity needs of both personal and business customers[^1][^2].

For personal customers, stc.com.sa provides the following services[^2][^3]:
- Mobile: Offers various mobile packages including postpaid, prepaid, control, and additional services. Also provides quick net, roaming, self-activation SIM, and other mobile services.
- Home: Provides home packages, coverage solutions, and international call charges.
- Lifestyle: Offers lifestyle applications and services such as Wi-Fi, direct billing, stc play, stc pay, and stc TV.
- Devices: Provides a wide range of devices including smartphones, TVs, watches, tablets, laptops, accessories, 4G/5G routers, gaming devices, audio devices, and home devices. Also offers purchasing services and after-sales support.
- Loyalty: Provides information about loyalty programs, including Qitaf and Tamayouz, and their benefits and partners.
- Complaints: Offers a platform for customers to submit complaints.
- Shop: Provides an overview of the online shop.

For business customers, stc.com.sa offers a comprehensive suite of services to support their communication and connectivity needs[^2][^3]:
- Mobile: Provides mobile services for business connectivity.
- Fixed Voice: Offers fixed voice services for businesses.
- Connectivity: Provides connectivity services including internet and satellite services.
- Devices and Applications: Offers a range of devices and applications to support business operations.
- Digital and IoT: Provides digital and IoT solutions for businesses.
- Security: Offers security services to protect businesses from cyber threats.
- Control: Provides control services for businesses.
- Capacity: Offers networking and data services to support business operations.
- Networking: Provides networking services for businesses.
- Data: Offers data services to support business operations.
- Wholesale: Offers voice and roaming services, access services, facility services, capacity services, and data and IP services.
- Investment: Provides information about investment opportunities.
- Contact Us: Offers contact information for stc.com.sa business inquiries.

In addition, stc.com.sa offers stc Cloud, a reliable and scalable cloud provider with a 99.99% uptime guarantee[^4]. stc Cloud offers local data hosting in advanced and Tier IV data centers in Riyadh and Jeddah[^4]. They serve various industries and organizations, including the Housing Ministry, GSTAT, MEP, GEA, MCIT, Health Ministry, Sports Authority, Saudi Customs, Almadinah, GDP, Qassim University, University of Jeddah, Activision, and Scopeer[^4]. stc Cloud has partnerships with Cisco, Microsoft, Huawei, Dell EMC, VMware, Oracle, IBM, Palo Alto Networks, NetApp, Aruba, Symantec, Veeam, Schneider Electric, 3M, Netfort, R&M, and Fortinet[^4]. They have multiple data centers across the Kingdom, including the ITCC Datacenter in Riyadh, which is Tier IV certified and features advanced technologies and robust security measures[^4].

## References
[^1]: [stc Business KSA | Communication and information system solutions](https://www.stc.com.sa/content/stc/sa/en/business/home.html)
[^2]: [stc.com.sa](https://stc.com.sa)
[^3]: [stc Personal KSA | Communication and information system solutions](https://www.stc.com.sa/content/stc/sa/en/personal/home.html)
[^4]: [stc Cloud | Saudi Arabia's Best Business Cloud Solution](https://cloud.stc.com.sa/)

stc.com.sa Product overview

Based on the information provided, stc.com.sa is a telecommunications company that offers a wide range of services to both personal and business customers. In the local market, stc.com.sa competes with other major telecommunications companies in Saudi Arabia, such as:

1. Mobily: Mobily is another leading telecommunications company in Saudi Arabia that offers similar services to stc.com.sa. They provide mobile, internet, and fixed line services to both personal and business customers.

2. Zain: Zain is another major telecommunications company in Saudi Arabia that offers a range of services including mobile, internet, and fixed line services. They also cater to both personal and business customers.

3. Etihad Etisalat (GO): GO is a telecommunications company in Saudi Arabia that offers mobile, internet, and fixed line services. They compete with stc.com.sa in providing communication and connectivity solutions to both personal and business customers.

In the global market, stc.com.sa may compete with other telecommunications companies that operate internationally and provide similar services. Some potential global competitors could include:

1. Verizon Communications: Verizon is a major telecommunications company based in the United States that offers a wide range of services including mobile, internet, and fixed line services. They have a global presence and compete with stc.com.sa in providing communication solutions.

2. Vodafone Group: Vodafone is a multinational telecommunications company based in the United Kingdom. They operate in multiple countries and offer mobile, internet, and fixed line services. They may compete with stc.com.sa in certain markets where they both have a presence.

3. Orange S.A.: Orange is a telecommunications company based in France that operates in multiple countries. They offer mobile, internet, and fixed line services and may compete with stc.com.sa in certain international markets.

It's important to note that the competitive landscape in the telecommunications industry is dynamic and can vary based on market conditions and specific services offered. The above-mentioned companies are just examples of potential competitors for stc.com.sa in both the local and global markets.

stc.com.sa Competitive landscape


# Business overview

Saudi Telecom Company (STC) is a telecommunications company based in Saudi Arabia[^1.3]. It is the Saudi digital enabler of telecommunications services in the Kingdom of Saudi Arabia and is one of the largest operators in the Middle East[^1.1]. STC offers a range of services including landline and fixed infrastructure, mobile, data, mobile computing, internet, television, and digital payment services[^1.1][^1.3]. The company was founded on April 21, 1998[^1.1] and is publicly traded on the Tadawul stock exchange[^1.3]. 

Key people at STC include:
- CEO: Olayan M. Alwetaid[^1.4]

The founding team of STC had the vision to establish a leading telecommunications company in Saudi Arabia and provide innovative and reliable services to customers in the region[^1.3]. They have attracted unique talent and built a team of experienced professionals to drive the company's growth and success[^1.3].

For more information, you can visit the official website of STC: [STC Official Website](http://www.stc.com.sa/)[^1.1].

## References
[^1.1]: [Wikipedia - Saudi Telecom Company](https://en.wikipedia.org/wiki/Saudi_Telecom_Company)
[^1.3]: [STC Official Website](http://www.stc.com.sa/)
[^1.4]: [Saudi Telecom / CEO](https://www.google.com/search?q=stc.com.sa+founder)

# Product overview

- STC offers a range of products and services including mobile, home, lifestyle, devices, loyalty, complaints, and an online store[^2.3][^2.5].
- The value proposition of STC is to provide telecommunications services that enable customers to stay connected, access information, and enhance their digital experiences[^2.3].
- The job-to-be-done for STC's products and services is to meet the communication needs of individuals and businesses in Saudi Arabia, providing reliable connectivity, innovative solutions, and excellent customer service[^2.3].
- STC's products and services are fundamental to the customer's way of life, as they enable communication, access to information, and digital transactions[^2.3].
- Examples of use cases for STC's products and services include:
  - Mobile services: Prepaid and postpaid packages, roaming, and additional features[^2.5].
  - Home packages: Unlimited internet and coverage solutions[^2.5].
  - Lifestyle services: stc pay, stc play, direct billing, stc Wi-Fi, and stc tv[^2.5].
  - Devices: Smartphones, TVs, watches, tablets, laptops, and accessories[^2.5].
  - Loyalty programs: qitaf and tamayouz[^2.5].
- STC reaches its customers through various distribution channels, including its official website, physical stores, and online platforms[^2.5].

For more information, you can visit the official website of STC: [STC Official Website](http://www.stc.com.sa/)[^2.3].

## References
[^2.3]: [STC Official Website](http://www.stc.com.sa/)
[^2.5]: [STC Personal Services](https://www.stc.com.sa/content/stc/sa/en/personal/home.html)

# Market outlook

Saudi Telecom Company (STC) operates in the telecommunications market in Saudi Arabia[^3.1]. The market size of the Saudi Arabia telecom industry is estimated to be USD 45.5 billion in 2023 and is projected to reach USD 53.78 billion by 2028, with a CAGR of 3.40% during the forecast period[^3.1][^3.2]. The market is driven by increasing demand from the young population, rising use of open-access models, and 5G home broadband services[^3.2]. Saudi Arabia has one of the largest ICT markets in the Middle East, with the telecommunications and IT industries representing a significant portion of the market[^3.2].

The Saudi Arabia telecom market is segmented into various categories, including mobile services, fixed-line services, and broadband services[^3.4]. STC operates under the following main business segments: Global System for Mobile Communications (GSM), Public Switched Telephone Network (PSTN), and other services[^3.3]. The GSM segment includes mobile services, third and fourth-generation services, prepaid cards, international roaming, and messages[^3.3]. The PSTN segment includes fixed-line services[^3.3].

The market functions through various channels, including retail stores, online platforms, and customer service centers[^3.3]. Customers can access STC's services through their mobile devices, landline phones, and internet connections[^3.3]. Transactions can be made through online payment platforms, mobile payment apps, and traditional payment methods[^3.3].

The key drivers of growth in the Saudi Arabia telecom market historically and into the future include increasing demand for mobile and broadband services, technological advancements such as 5G, and government initiatives to promote digital transformation and connectivity[^3.1][^3.2]. The young population and rising technology use are also contributing to market growth[^3.2].

In the future, the Saudi Arabia telecom market is expected to be impacted by trends such as the expansion of 5G networks, increasing adoption of digital services, regulatory changes, and the ongoing digital transformation efforts in line with the Vision 2030 goals[^3.2]. The COVID-19 pandemic has also accelerated the reliance on internet connectivity and the expansion of broadband services[^3.2].

For more information, refer to the following sources:

- [Saudi Arabia Telecom Market Size - Mordor Intelligence](https://www.mordorintelligence.com/industry-reports/saudi-arabia-telecom-market/market-size)[^3.1]
- [Saudi Telecom Market Revenues to Reach USD 53.78 billion by 2028 - GlobeNewswire](https://www.globenewswire.com/news-release/2023/08/18/2728030/0/en/Saudi-Telecom-Market-Revenues-to-Reach-USD-53-78-billion-by-2028-Market-Size-Share-Forecasts-Trends-Analysis-Report-by-Mordor-Intelligence.html)[^3.2]
- [Saudi Arabia Telecom Services Market Size and Analysis by Service Revenue, Penetration... - GlobalData](https://www.globaldata.com/store/report/saudi-arabia-telecom-operators-market-analysis/)[^3.4]

## References
[^3.1]: [Saudi Arabia Telecom Market Size - Mordor Intelligence](https://www.mordorintelligence.com/industry-reports/saudi-arabia-telecom-market/market-size)
[^3.2]: [Saudi Telecom Market Revenues to Reach USD 53.78 billion by 2028 - GlobeNewswire](https://www.globenewswire.com/news-release/2023/08/18/2728030/0/en/Saudi-Telecom-Market-Revenues-to-Reach-USD-53-78-billion-by-2028-Market-Size-Share-Forecasts-Trends-Analysis-Report-by-Mordor-Intelligence.html)
[^3.3]: [Saudi Telecom Company : 7010 Stock Price | SA0007879543 - MarketScreener](https://www.marketscreener.com/quote/stock/SAUDI-TELECOM-COMPANY-6497838/)
[^3.4]: [Saudi Arabia Telecom Services Market Size and Analysis by Service Revenue, Penetration... - GlobalData](https://www.globaldata.com/store/report/saudi-arabia-telecom-operators-market-analysis/)

# Competitive landscape

- STC's main competitors include Telefonica, MTN Group, Airtel, Orange, and Jio[^4.1].
- STC operates in various segments of the telecommunications market, including mobile services, fixed-line telephony, data and internet services, and enterprise digital solutions[^4.2][^4.3].
- Competitors offer customers similar services to STC, including mobile and fixed-line telephony, internet access, data transmission, and value-added services[^4.2][^4.3].
- The basis of competition across different offers in the telecommunications market includes network coverage, service quality, pricing, customer support, and value-added services[^4.2][^4.3].

Here is a table of STC's main competitors and their key attributes:

| Competitor | Key Attributes | Website |
|------------|----------------|---------|
| Telefonica | Madrid based, 1924 founded, Public company | [Telefonica](https://www.telefonica.com/) |
| MTN Group | Randburg based, 1994 founded, Public company | [MTN Group](https://www.mtn.com/) |
| Airtel | Delhi based, 1995 founded, Public company | [Airtel](https://www.airtel.in/) |
| Orange | Paris based, 1988 founded, Acquired company | [Orange](https://www.orange.com/) |
| Jio | Mumbai based, 2007 founded, Series G company | [Jio](https://www.jio.com/) |


[^4.1]: [STC - 2879 Competitors and Alternatives - Tracxn](https://tracxn.com/d/companies/stc/__hrOW3hJD7bFeduwXiea909CLCsS1dxZi5l0oCPtS5_Y/competitors)
[^4.2]: [STC's Competitors, Revenue, Number of Employees, Funding, Acquisitions & News - Owler Company Profile](https://www.owler.com/company/stc)
[^4.3]: [STC - Overview, News & Competitors | ZoomInfo.com](https://www.zoominfo.com/c/stc/247726489)

# Customer profile & segmentation

- STC has over 400 attributes that categorize its customers into 14 primary behavioral customer segments[^5.1].
- The segmentation of STC's customers is based on factors such as gender, age, occupation, marital status, and income[^5.2].
- The company uses demographic segmentation to target specific customer groups[^5.2].
- STC's customer segments include individuals and businesses[^5.1].
- For personal customers, STC offers a range of services including mobile services, home packages, lifestyle services, devices, loyalty programs, and an online store[^5.1].
- Business customers can benefit from voice and roaming services, access services, data and IP services, facility services, capacity services, investment opportunities, and various connectivity options[^5.1].
- STC aims to solve the communication and connectivity needs of its customers, providing reliable and innovative telecommunications services[^5.1].
- The key characteristics of STC's customer segments include their demographics, communication needs, and preferences for different services[^5.1][^5.2].
- Customers evaluate offers in this market based on factors such as service quality, coverage, pricing, reliability, and customer support[^5.1].
- There may be unmet needs in the market, such as the demand for faster and more reliable internet connections, expanded coverage in remote areas, and personalized customer experiences[^5.1].

## Customer Segments and Key Attributes

| Customer Segment | Key Attributes |
|------------------|----------------|
| Personal Customers | - Demographics (gender, age, marital status, income) <br> - Communication needs <br> - Preferences for mobile services, home packages, and lifestyle services |
| Business Customers | - Industry type <br> - Communication needs <br> - Preferences for voice and data services, facility services, and investment opportunities |

## References
[^5.1]: [Teradata - Saudi Telecom Company](https://www.teradata.com/Customers/Saudi-Telecom-Company)
[^5.2]: [IIDE - Marketing Strategy of STC](https://iide.co/case-studies/marketing-strategy-of-stc/)

stc.com.sa Company Profile

Competitors include...