Privacy Policy

Your privacy is important to us. It is our policy to respect your privacy regarding any information we may collect from you across our website,, and any other sites we own and operate.

Personal Information

We only ask for personal information when we truly need it to provide the service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we're collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some or all of our service.


If you are an EU resident then you have the right at any time to request all the personal information we have for you as dictated by the General Data Protection Regulation (GDPR). Under the same regulation, we will also delete any or all of this information at your request.

If you are not an EU resident then we will still provide this information to you if you ask for it, because we believe you should have these rights regardless of where in the world you live.

The Service

Email data

You have the option to provide Altero AI with various data to help to "train" the AI to write like you. Some of this data is stored on our systems, such as the information from the "Basic Training" and "Advanced Training" fields in the extension settings.

When you ask Altero AI to write an email on your behalf, this training data is sent alongside a section of the most recent email replies in the thread to OpenAI, who provide the machine learning models that make Altero AI possible. The data is only ever shared with OpenAI for this purpose.

Third Parties

We don't share any user data publicly or with third-parties, except when required to by law. To date this has never been requested.

We do use a few third-party scripts with whom we share non-personal data for the following purposes;

  • AI Modeling ( OpenAI )
  • Page view analytics ( Simple Analytics )
  • Payment processing ( Stripe )

We have ensured that the respective privacy policies of these companies align with our own values.

External Sources

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

It's also possible for Altero AI to generate URLs that link to external websites. The same applies to these.

We believe that by following these rules we can keep your data as safe as possible, but if you have any suggestions on how we can improve then let us know!

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle any of our data, feel free to contact us at [email protected].